1. What materials are used in your sofas?
Our sofas are crafted using high-quality materials such as neem wood frames, high-density foam, elastic belts, and premium upholstery options, including fabric, leatherette, and pure leather, depending on the model.
2. Is the sofa fully assembled on delivery?
Most of our sofas come in a pre-assembled state. If minor assembly is required, our team will handle it during delivery—no extra tools or effort needed from your side.
3. How do I clean and maintain the sofa?
Dust regularly, blot spills immediately, and vacuum fabric surfaces gently. For leather or leatherette, use a damp cloth and apply a conditioner every few months. Refer to our full Care & Maintenance section for detailed tips.
4. How many people can comfortably sit on the sofa?
Our sofas are designed to seat the number of people listed (e.g., a 3-seater for three adults). Cushions and seating space are proportioned to offer maximum comfort without feeling crowded.
5. Do you offer custom colors or fabric choices?
Yes, we do! At Simply Furniture, we offer customization options for select sofa models, including fabric type, color, and seating configuration. If you have a specific design or color in mind, get in touch with our team—we’ll be happy to help you create a sofa that suits your style and space.
6. What if I notice damage or defects on delivery?
Please inspect your sofa at the time of delivery. If there’s any visible damage or defect, let the delivery team know immediately or contact our support within 24 hours for quick assistance.
7. Is the sofa suitable for daily use?
Yes, all our sofas are built for regular, everyday use. The sturdy frame, high-quality foam, and durable upholstery make them ideal for both family use and entertaining guests.
8. Will the cushions lose their shape over time?
Cushions may soften slightly with use, but regular fluffing and rotation help maintain their shape. Our high-density foam ensures long-lasting comfort and support.
9. Can I move the sofa easily?
While the structure is solid and durable, we recommend lifting the sofa (with help) rather than dragging to avoid damage to the legs or flooring.
10. What does the 2-year warranty cover?
The warranty covers manufacturing defects in the frame, foam, and stitching. It does not cover wear and tear, stains, or damage from misuse. After 2 years, paid repair services are available. Check our Warranty tab for full details.